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20:56 30 Nov 20
Russell always takes care of us when we need something. We have been extremely satisfied with their services. Insurance is one of those things that when you need it you do not want to fight a bureaucracy.Thanks again gentlemen, job well done.
04:34 29 Nov 20
I cannot say enough great things about David Coufal Insurance Agency!!! Over the 8 years I have used them, we have never been disappointed. The team is always so helpful and willing to research best prices for us (home, vehicles, etc.). When I had a rock chip in my windshield that was quickly... spreading, David was quick to give recommendations and I was able to get same day repair with his help. He even called me the next day to ensure everything was taken care of and to make sure we were happy with the repair. I was also recently in an accident and Russell went ABOVE and BEYOND continually checking on me and keeping me in the loop. Although, we had a national insurance adjuster assigned to our claim through Germania, Russell not only worked with them seamlessly, but continually updated me on where we were in the process which is more than I would ever expect from a local insurance agent. It is apparent the team is truly customer-service oriented and care about their customers. They are personable and caring which is hard to come by these days! I highly recommend David Coufal Insurance Agency!!!read more
00:47 06 Aug 20
Prompt, professional and personable service. Russell was able to find home and auto policies that meet my needs AND my budget. The process was seamless and simple. Thanks, Russell!
14:05 07 Jul 20
Russell is always super quick to respond to my inquiries and very professional.
15:49 04 Jun 20
Russell Coufal is amazing! He is always professional, friendly, and quick to get back with us about any questions we have. We switched from State Farm last year, and have not regretted it for one single moment. Thank you for all you do Russell!
14:16 23 Oct 19
Working with the Coufal's was a great experience. David has been in the business for a long time. I got my first policy from them 10 years ago or so. I work with Russel and his wife Sarah now and I would highly suggest letting them give you a quote. It is nice to work with good people that you can... trust. Family values are important to me I am glad I have an agent that shares in my common values.read more
17:48 01 Oct 19
Theresa was very nice and got me the paperwork I need extremely quick. Also it's nicely decorated.
23:35 11 Jul 19
01:06 07 May 19
I've been with this company for years now and I have never felt like I've been in better hands. Everyone there treats you like part of the family and you cannot beat the kind of service you get for the rate.
15:32 15 Feb 19
They have the best auto insurance in town! Be sure to talk to Russell!